How to Select a Professional Cleaning Company
Are They Well Educated In Their Field?
Oran Cleaning Service in Birmingham is committed to a plan of on-going education and training. We are certified by the NCCA, the National Carpet Cleaners Association, which is the UK’s most recognized body of certification for Carpet and Upholstery cleaners. Never use a company that isn’t a member. We hold Certificates in both Carpet and Upholstery Cleaning and also in Spot and Stain Removal. This insures that you will always get the latest cleaning technology applied to your job.
Which System Do They Use?
The equipment used by a cleaning company is incredibly important. Oran Cleaning Service uses only the highest quality, most advanced state-of-the-art equipment on the market today. The Systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving any sticky residue behind.
Do They Understand Customer Service?
Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time, and communicating with you throughout the service experience. Our technicians will arrive in a professionally fitted out vehicle, in uniform, ready to service you in the most courteous manner possible. We have a zest for continuous improvement while conducting oneself with honesty and fairness.
Do You Get What You Pay For?
Never select a cleaning service on price alone. A low price service could actually damage your floor covering or fabric, costing you time and money to put right. Oran Cleaning Service charges more than some companies, but you get more in return. It’s impossible for a company to provide the best service experience if they cannot afford to invest in the best education, technicians and equipment.
Do They Use Top Quality Products?
Oran Cleaning Service refuses to use cut price or unrecognized products. Cheap quality products can damage your floor covering and fabrics. The products we use can all be directly traced back to source. We are proud of our supplier relationship, indeed, dealing with companies that we trust has become an important part of who we are.
Do They Guarantee Their Work?
Oran Cleaning Services offers a 100% money back guarantee. In the unlikely event that you are not completely satisfied with our work call anytime within seven days and we will return to your home and re-clean the area for you free. If you are still not satisfied after this, we will cheerfully refund your money.
Do They Have A Referral Program?
For each new customer you refer to Oran Cleaning Service, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred customer pays the invoice. The referral commission is paid on the first new job. Repeat business does not qualify for commission. You may either use the certificate to put towards a service of your choice or have it exchanged for cash value. Remember, we guarantee our work, so don’t hesitate to refer someone to us.