Oran Cleaning's aim is to provide complete customer satisfaction by offering the highest quality carpet cleaning and upholstery cleaning on the market today to our customers in Solihull and Birmingham. This is achieved this by using a tested and proven system of carpet cleaning guaranteed to deliver consistent and excellent results.
Using environmentally friendly cleaning solutions which are both child safe, pet safe and also safe for asthmatics, you know that we are on your side when working in your home. In fact we are so confident in our ability to provide you with a top class carpet cleaning service, that we provide you with unconditional written money-back guarantee, prior to any work being undertaken.
At Oran Cleaning Service we have an excellent reputation for providing attention to detail and for delivering the highest quality carpet and upholstery cleaning to all our clients. We take pride in our excellent reputation, our customer service, and the way we conduct our business. We value all our clients, realising that without your support and referrals we would not be here today.
As a result of a recent survey we are proud to announce that we achieved an outstanding 99.5% positive rating for customer satisfaction.
From the moment you phone us to the completion of your cleaning, you will receive a warm friendly and professional service at all times. From your initial enquiry we will look to establish that we are in a position to provide an excellent service. This means that your carpet or upholstery is cleanable by one of our three cleaning processes and equally important is that we are confident that our cleaning will be aligned with your hopes and expectations. We may suggest a home visit to analyse the carpets construction, its pile or the nature of the fabric that we are advising on.
As we view the carpet or upholstery fabric in your home we may enquire about areas of concern which you may have, for example staining or pivot points at the bottom of the stairs. We may also ask you about things like frequency of vacuuming, pets or having a no shoes policy. This preparation through questions and analysis allows us to evaluate your carpet cleaning requirements against the service we provide.
At the end of each job we ask that you take a look over our work and of course we will be keen to know if everything met with your expectations.
Your cleaning is not complete until after we have phoned you on the following day. We check once more on your carpet, make sure it has now settled back into place, and inquire that the whole cleaning process has met with your expectations.
You can depend on Oran Cleaning Service to deliver the highest quality carpet and upholstery cleaning in the Birmingham and surrounding area. We realise the importance of excellent service, customer satisfaction, environmentally friendly solutions and standing by a guarantee. We also appreciate our suppliers and support team for the efficient and reliable service they provide.
To achieve the best in carpet and upholstery cleaning there is a need to move ahead with new technology and to keep informed with the latest cleaning solutions and techniques. By a system of ongoing training, research and networking with those in the cleaning industry we are always in a position to offer the very latest and best available.
Contact us today to see how we can help you with your domestic or commercial cleaning needs and we guarantee you will not be disappointed!
Our main cleaning services include: